Diversity Discrimination and Service Users - 1377 Words

UNIT 203 1. What is meant by Diversity Diversity simply means a variety of things. It is understood that each individual is unique, and recognising our individual differences. These can range from race, ethnicity, gender, sexual orientation, socio-economic status, age, physical abilities, religious beliefs, political beliefs. It is the exploration of these differences in a safe, positive and nurturing environment Diversity is about recognising, valuing and taking account of peoples different backgrounds, knowledge, skills, and experiences, and encouraging and using those differences to create a productive and effective educational community and workforce. 2. What is meant by Equality Equality simply means equal†¦show more content†¦On these occasions, if after dialogue and discussion their behaviour continues – you may have to take further action away from the incident or event. 7. Explain how you promote equality and inclusion in your work and how this helps to reduce discrimination Practices that support diversity, quality and inclusion to reduce the likelihood of discrimination may include encouraging everyone to express their views and have them listened to which in turn helps us to respect and celebrate peoples differences, promoting good practice valuing their individuality enabling them to be fully involved not only in their own lives but everyone around them. Also by having policies in place that all can read and follow within the setting , managers can go on and /or send staff on training to make them more aware of discrimination and what it is and ways that they could prevent it. 8. Which legislation and codes of practice relating to equality, diversity and discrimination apply to your own role There are various pieces of legislation in place to promote equality and reduce discrimination. These include: * The Disability Discrimination Act 1995, Amendment in force from October 2004 * The Special Educational Needs and Disability Act 2001 * The Race Relations Act 1976, Amendment 2000. Amendment Regulations 2003 * The Human Rights Act 1998 * The Sex Discrimination Act 1975, amendment 1982, 1999 * Equality Act 2006 * Disability Rights CommissionShow MoreRelatedDiversity: Discrimination and Service Users1535 Words   |  7 Pageschampion diversity, equality and inclusion 2.1 Promote equality, diversity and inclusion in policy and practice It is your role and responsibility to ensure that all staff promote equality, diversity and inclusion, whether dealing with service users directly or indirectly. This can be done in the following ways: Dignity and respect – respect individual’s need for privacy and dignity in the way that service is provided and the way that information is handled. Treat service users with toleranceRead MoreChampion equality, diversity and inclusion1712 Words   |  7 PagesChampion equality, diversity and inclusion          1.1 Explain the models of practice that underpin equality, diversity and inclusion in own area of responsibility. Equality is to treat all as individuals; to respect race, disability, age, gender, religion, beliefs ,culture and sexual orientation. For all to be open to opportunities, to be treated fairly and respectfully, have rights and equal status in society and for all to reach their full potential. Diversity is to value that we are all uniqueRead MorePromote Equality and Inclusion in Health, Social Care or Children’s and Young People’s1094 Words   |  5 PagesOutcome 1 : Understand the importance of diversity. Equality and inclusion 1. Explain what is meant by: Diveristy, Equality and Inclusion †¢ Diversity is about acknowledging your prejudices, allowing people to be different and respecting these differences. It is also about challenging others if necessary and speaking up for the individuals you support when they cannot speak up for themselves. For example, an care home will have different service users, with different background, culture, languageRead MoreUnit 4222-303 Promote Equality and Inclusion in Health, Social Care or Children’s and Young People’s Settings1578 Words   |  7 PagesUnit 4222-303 Promote equality and inclusion in health, social care or children’s and young people’s settings Outcome 1 Understand the importance of diversity, equality and inclusion 1. Explain what is meant by Diversity, Equality and Inclusion Equality Equality is the term for treating people fairly and offering the same chances, it’s not all about treating everyone in the same way, but recognising everyone is different, and they all have very different needs, but making sure they are metRead MoreEquality, Diversity And Rights Of Health And Social Care Essay1442 Words   |  6 PagesUnit 2- Equality, diversity and rights in health and social care BMC151629682 Zara Ahmed Hayley Walls â€Æ' Explain the concepts of equality, diversity and rights in relation to health and social care Within the sector of health and social care the concepts of equality, diversity, and rights have made a huge impact in relation. All three concepts have benefited the health and social care segment which has resulted in all service users being treated equally no matter what their differences may be. ARead MoreEssay on Promote Equality Inclusion1343 Words   |  6 Pageswhat is meant by Diversity Diversity means differences between individuals according to their nationality, age, culture, ability, race, sexual preference and religion Equality Equality means fairness and justness of individual rights, giving choices and opportunities in respect of individual needs Inclusion Inclusion means involving everybody, empowering individuals, encouraging choice and providing opportunities according to need What are the potential effects of discrimination on individuals DiscriminationRead MoreUnit 4222-303 Promote equality and inclusion in health, social care or children’s and young people’s settings Outcome 1: Understand the importance of diversity, equality and inclusion1112 Words   |  5 PagesOutcome 1: Understand the importance of diversity, equality and inclusion 1. Explain what is meant by: Diversity – In the literal sense the word ‘diversity’ means different. Through diversity we recognise the uniqueness of the individual and value these differences. Diversity can consist of factors which include personal characteristics such as background, culture, personality and work-style. However, certain characteristics are protected under discrimination such as gender, sexuality, religion, ethnicityRead MorePrinciples Of Diversity, Equality And Inclusion In Adult Social Care1414 Words   |  6 Pages Principles of diversity, equality and inclusion in adult social care settings Question Booklet Task A – Short Answer Questions Ai Complete the following, describing in your own words what each term means. 8 marks †¢ Diversity You need to understand that each individual is unique and be aware or recognise individual differences. The concept of diversity is to accept and respect. It means understanding that each individual is unique, and recognizing and accepting individual differencesRead MoreUnit 503 Essay667 Words   |  3 Pages1.1ï â€  Explain the models of practice that underpin equality, diversity and inclusion in own area of responsibility The client groups at my current place of work are adults with autism, learning disabilities and some of the residents have a dual diagnosis of mental health issues as well. Both the social and medical model has an impact on their daily life. The home empowers the residents and enables them to lead a normal positive life where possible. We do this by providing and engaging them in theirRead MoreEquality, Diversity And Rights Of Health And Social Care1350 Words   |  6 PagesUnit 2 - Equality, diversity and rights in health and social care P1: Explain the concepts of equality, diversity and rights in relation to health and social care In this assignment, I will be explaining the concepts of equality, diversity and rights in relation to health and social care. Within in this, I will be explaining why it is important to understand diversity, equality and rights. Diversity Diversity is about respecting the fact that individuals are all different and these differences

Body Rituals Among the Nacirema - 1097 Words

Body Rituals Among the Nacirema Abstract This study examines Horace Miner’s essay â€Å"Body Rituals Among the Nacirema. While using the participant observation approach, he gives us a new perspective on the daily behaviors within this group of people. Exploring ethnocentrism and how we view cultures outside of our own. Horace Miner was a professor for the University of Michigan. He sought out to teach young people the importance of cultural anthropology. (Horace Mitchell Miner - Wikipedia, the free encyclopedia, n.d) In June of 1956, he released an article that he had written called, â€Å"Body Rituals Among the Nacirema† in the American Anthropologist (vol 58, pp 503-507) Miner writes so cleverly as he explores the culture that of the†¦show more content†¦Women shamed and attacked at the mere sight of a child suckling on her breast. It has become perverted and our culture over-sexualized. It is a wonder how our culture has survived this way for as long as it has. Horace Miner was among many who used the participant observation method of data collection, it has also been known as a naturalistic approach. It a very subjective form of research, as the anthropologists will immerse themselves within the environment in which they are observing. Although the evidence is true and valid, the results from the concluded findings cannot be duplicated. (Bryant, 2000) The research takes place in the natural setting. I think it would very difficult at times to remain in the role as researcher and avoid becoming a member of the group being researched. Using the Structural Functionalism theory, this is a framework that anthropologist and sociologist use to determine how the order of society functions as a whole on a macro level focus. How the interdependence affects one another. Each member, or group is essentially an organ that together makes up the whole system. If one is damaged, it will affect each other organ and can ultimately cause a disruption or dysf unction in the whole system. Durkheim coined the term â€Å"mechanical solidarity†, which referred to the sharing of beliefs, morals and traditions each culture holds and then is transferred through socialization. Although it seems the wayShow MoreRelatedThe Body Ritual Among the Nacirema737 Words   |  3 Pages The Body Ritual Among the Nacirema The Body Ritual Among the Nacirema As an individual coming to investigate American civilization through the observation of cultural activities, I find the ritual of medicine men and women (doctors, psychiatrists and pharmacists) very interesting. â€Å"Medicine man or medicine woman are  English  terms used to describe  traditional healers  and spiritual leaders among  Native American  and otherRead MoreBody Ritual Among the Nacirema1031 Words   |  5 PagesBody Ritual among the Nacirema Name Course Sociology Date 6/12/2013 Body Ritual among the Nacirema Horace Miner in the article, Body Ritual Among the Nacirema depicts a society that is growing naturally, but which has transformed itself into a ritual tribe. In this article, the tribe, Nacirema, is a tribe that has transformed itself naturally and which has incorporated a lot of beliefs and religious tendency forRead MoreBody Ritual Among the Nacirema948 Words   |  4 PagesJanuary 26, 2013 Horace Minor applied satire in his article â€Å"Body Ritual among the Nacirema.† to the culture of the American people. Several ways in which â€Å"Body Ritual among the Nacirema† relate to the core concepts of sociology are through the use of sociological imagination, ethnocentrism and cultural relativism. The American culture is described by Minor in a very unique and humorous way. The author uses satire to examine the rituals that are every day in American culture. The reader thinks atRead MoreBody Rituals Among the Nacirema Essay925 Words   |  4 Pagesâ€Å"Body Rituals Among the Nacirema, â€Å" by Horace Miner, is an essay written about the Nacirema, or American people, from an outsider’s perspective. Miner gives an insight on the Nacireman people, which he describes in his essay as an unknown tribe, and the completing of the Nacireman’s magical beliefs and practices, which involve daily, involuntary body rituals that cause much pain and discom fort. Miner shows how an outsider’s perspective can affect the way a culture is seen. In his essay, Miner usesRead More Body Ritual Among the Nacirema Essay699 Words   |  3 PagesBody Ritual Among the Nacirema What is the precise geographical location of this strange tribe, the Nacirema? The Nacirema is a North American group living in the territory between the Canadian Cree, the Yaqui and Tarahumare of Mexico, and the Carib and Arawak of the Antilles. Little is known of their origin, though tradition states that they came from the east. What are the private and secret shrines of the Nacirema? In the Nacirema, the belief is that the human body is ugly andRead MoreBody Ritual Among the Nacirema Essay822 Words   |  4 PagesWould you want to live among the Naciremas? Why or why not? After reading Horace Miner’s Body Ritual Among the Nacirema I cannot say that I would want to be part of the tribe. A huge reason would be that I could never go from my own Christian faith to the religious practices of the Nacirema. My second reason for not wanting to be part of the tribe is that I could never be subjected to the horrific medical practices and â€Å"magical potions† used on every citizen in the tribe. One of the fundamentalRead MoreBody Rituals Among the Nacirema Tribe421 Words   |  2 PagesBody rituals among the Nacirema tribe The story relates to how we seek perfection on our bodies. It demonstrates how people will perform extreme procedures to achieve perfection, and even after this they will still feel they are ugly and not perfect. The rituals performed by the Nacirema tribe may seem inhumane, but if compared to our current culture and the procedures people perform on their bodies there is no much difference. I viewed the things they did as bizarre, but on close analysis of ourRead MoreSummary of Body Ritual Among the Nacirema Essay726 Words   |  3 Pagesâ€Å"Body Ritual Among the Nacirema† Summary In the essay â€Å"Body Ritual Among the Nacirema†, anthropologist Horace Miner depicts a group of people known as the â€Å"Nacirema†, but is referring to Americans, whose cultural beliefs are deeply rooted in the perspective that the human body is prune to sickness and disfiguration. Consequently, a substantial part of their lives is spent on unusual rituals and customs to improve conditions of the body that are filled with magical components. Moreover, Miner usesRead More Horace Miner’s Body Ritual Among the Nacirema Essay596 Words   |  3 PagesHorace Miner’s Body Ritual Among the Nacirema In Horace Miner’s article, â€Å"Body Ritual Among the Nacirema†, he talks about a tribe and describes their odd behavior. He tells about how the tribe performs these strange daily rituals and how their peculiarity is extreme, but in fact he is actually speaking of Americans as a whole (Miner). Miner uses this style of writing to more effectively prove his point: that Americans are ethnocentric. Miner does an exceptional job in disguisingRead MoreAnthropology Analysis of Body Ritual Among the Nacirema Essay996 Words   |  4 Pagesin writing this article was not to show the â€Å"Nacirema† as an example of how extreme human behavior can become, but how an outside perspective can affect your perception of an alien culture. If one were to look at the â€Å"Nacirema’s† cultural behaviors regarding physical appearance and health without any insight or knowledge of the specific beliefs or values of that culture, they might seem bizarre and even incomprehensible. By showing behaviors and â€Å"rituals† performed by this unknown tribe, Miner allowed

Whistle-Blowing in the Work Place free essay sample

Do we stand by and allow business corruption as usual or prepare to take a fall for something? It sometimes requires uncommon courage, as whistle-blowing in the workplace is not so easy to do. What motivates you? Is it revenge, ethics or a combination? To take a closer look, let’s consider what is whistle blowing and explore a few conditions used to justify whistle-blowing, and concluded with how companies can benefit from a whistle-blowing policy. What is a whistle-blower or whistle-blowing? Let’s make it clear that informers and snitches are individuals, who reveal information for personal enrichment or a means to get at others. However, whistle-blowers like Bobby Boutris a Federal Aviation Administration employee are generally conscientious people who expose some wrong doing, often at great personal risk such as death threats. Whistle-blowing is the voluntary release of nonpublic information, as a moral protest, by a member or former member of an organization outside the normal channels of communication to an appropriate audience about illegal and/or immoral conduct in the organization or conduct in the organization that is opposed in some significant way to the public interest. Given the high price that whistle-blowers sometimes pay, should people really be encouraged to blow the whistle? Yes, Boutris testified that there was too cozy of a relationship between an FAA supervisor and the airline that allowed Southwest to fly damaged planes. He mentions six of the planes had a crack in their fuselage and multiple cracks, ranging from one inch to three-and-a-half inches long. In this statement, it became clear the airline flew unsafe planes. The reality is as a loyal passenger thinking nothing of a routine flight from Washington DC to Los Angeles, a once relied route of transportation, is the end result that could have been fatal. Even though whistle-blowing can be justified in some situations, it sadly remains that courageous employees who perform a valuable public service are often subjected to harsh retaliation. Ironically for this particular case, Laura Brown, an FAA spokeswoman, told CNN that the administration has taken action and that a supervisor who was in charge of overseeing Southwest is no longer in a supervisory position. Is whistle-blowing of corruption and mismanagement in government and industry the best way to correct these faults? To explore this question, we would have to consider a few conditions for justification of whistle-blowing. Thousand of employees lost their employment, retirement benefits and saving plans while corporate officers ran off with the company wealth, making an ugly dent in the history of the Corporate Sector in USA. A coverup of corporate greed is an appropriate situation for disclosure because people’s lives are at stake. First, we need to ask how serious is the situation of sufficient moral importance to justify whistle-blowing? When employees discover unethical, immoral, illegal transactions or potentially damaging information for the well being of the workplace in which they are employed, they are expected to disclose this sensitive information to an authority in the hierarchy through a formal/informal mechanism. Even with the moral importance of the situation, there should be consideration for the extent of harm directed in result of the activity, in which the whistle-blowers protests. An accountant at the now defunct Enron resigned after inaction by its CEO, as a consequence of exposure related to large scale of accounting irregularities. It is safe to say that an alarm was sounded having a huge domino effect on corruption displayed in companies such as WorldCom and Tyco. Secondly, whistle-blowers must have all the facts and they must properly understand their significance. For example, a pharmacist claimed he was wrongfully terminated because he threatened to report the pharmacys illegal adulteration of drugs to the FDA. Whistle-blowing usually involves very serious charges and should have as much documentation and other corroboration as possible. The pharmacy denied that the whistle blowing threat had anything to do with its motivation to fire the pharmacist. Instead, it claimed that the pharmacist was fired after the pharmacy determined that the pharmacist was practicing without a valid license. Evidence consisting of verifiable facts and not merely hunches or rumors should stand up under scrutiny, in court for the whistle-blower. The pharmacist argued that this was just a pretext because the pharmacy, in fact, has had other pharmacists who were not terminated after the pharmacy determined that their licenses had lapsed. Employees often have access to the facts of a case to form false or misleading impressions. As a result of the pharmacist not giving up, the jury returned a verdict in his favor; awarding for lost wages and emotional distress. Third, whistle-blowing is justified only when there no morally preferable alternatives that all internal channels and steps short of whistle-blowing have been exhausted. Mr. Mark Whitacre, a top executive at Archer Daniels Midland (ADM) recently blew the whistle on his employer for price fixing. After secretly cooperating with the FBI to make video and audio tapes over a three-year period of meetings in which the alleged misdeed occurred Mr. Whitacre was supposedly shocked and dismayed when he was fired and accused of embezzlement. Some progressive corporations have recognized the value of dissent in bringing problems to light, but in this case Mr. Whitacre was let down. Unfortunately, some state statutes protect whistle-blowers from retaliation only when they use internal channels; others do so only when they use external channels. Steps of this kind reduce the need for whistle-blowing and the risks that external whistle-blowers take. It is possible to justify not using internal channels, however, when the whole organization is so ired in the wrongdoing that there is little chance that using them would succeed. Fourth, we examine the whistle-blower responsibility in viewing their role within the organization; as another reason for justification of whistle-blowing. When a high ranking accountant believes in hard work, personal integrity, loyalty and family, what happens, if he inadvertently encounters material accounting transactions that have been reported incorrectly in financial statements? What should he do if the information released is misleading? The accountant should first express his concerns to the appropriate higher level of management. This communication might resolve the matter, but if management is involved; then he might not sleep well at night. It is possible that the accountant will not be likely portrayed as a â€Å"team player†, lose friend and suffer personal stress. Some would think that the situation for the account is a lose-lose position, but it necessary to follow high ethical standards within the profession, no matter what position or role you attain within the organization. In identifying with the professional responsibility, there is a greater obligation to blow the whistle under some circumstance and are restricted or prohibited from whistle-blowing under others. A poorly designed or implemented policy runs the risk of doing more harm than good. Let’s look at points of a well-designed whistle-blowing policy: ? Having an effective way of communicating statement of responsibility. Employees should understand that they have a responsibility to report all concerns about serious unethical or illegal conduct through the appropriate internal channels. Clearly define procedures for reporting whistle-blowing. Procedures should be established that allow employees opportunity to report their concerns in a confidential manner. ?Have well trained personnel to receive and investigate reports. The success policy depends heavily on the skilled personnel receiving and investigating reports. ?Be commitment to appropriate actions taken. Employees must be assured that their reports of suspected wrongdoing will not be ignored or misused. There should be a guarantee against retaliation. For making reports in good faith, employees should be assured that they not suffer retaliation. It is safe to say by itself a policy will neither protect an organization from wrongdoing nor eliminate whistle-blowing outside of prescribed channels. A policy with regard to whistle-blowing is worth considering by any company that is committed to ethical conduct. In conclusion, it is evident that employees who are justified in blowing the whistle should not suffer retaliation. What ought to be done to protect whistle-blowers from this fate is less clear. A plausible case can be made for the legislation in this area, but the difficulty is in drafting laws that achieve a desired result without interfering unduly in the legitimate conduct of business.

Free Sample Assignment on Green Business Process Management

Question: Discuss about the Green Business Process Management. Answer: Introduction: Enterprise Airways is the Victorian religion airlines spreading their business in the market of Australia. This particular airway likes to provide its daily services in Albury, Echuca, Mildura, Portland, Ballarat, Sale and Lakes Entrance. As a result, people belonging to different geographical markets are deprived to use the services of Enterprise Airways. Amanda the current CEO of Enterprise Airways has decided to expand their business of this organization in different multinational companies. Thus, the business executives have to focus on some of the major factors such as number of flights, human resources, technological resources and so on. Business process management is the sector with the help of which most of the business experts tend to focus on avoiding miscommunication between the service providers and service users. Miscommunication can be created from different perspective (Akamavi et al. 2015). If the service providers fail to communicate with the customers properly, the entire business process becomes failure. Therefore, every business organization has to implement business process management, which will keep a control over the response of stakeholders from various perspectives. The success of business in a airline industry is highly dependent on the service procedure. Business process management is the part of service process with the help of which people from different geographical markets can easily get an in-depth overview about the products and service process of this particular airline through business process management. Brner, Moormann and Wang (2012) stated that business process management is one form of brand positioning with the help of which the process executives can promote their brand directly to the stakeholders. In order to promote the brand, the process executives like to use direct method. With the dynamic business environment, the airline industry has to face innumerable competition from its competitors. Therefore, the business executives have to focus on some of the major strategies of marketing with the help of which customers tend to show their interest for using the products and services (Carroll and Buchholtz 2014). Value proportion is the marketing statement with the help of which the particular company likes to promote why their products and services are different from its competitors. Most of the business organizations in order to maintain value proportion and other form of business strategy and policy tend to use the role of business process management. The primary responsibility of business process associates is to convince the stakeholders on how their products have lagged behind other contemporaries. The entire business process of airline industry is highly dependent on the service process (DaSilva and Trkman 2014). Enterprise Airways with the implementation of business process management has decided to promote their brand beyond going the regional market of Australia. Problem Analysis: After evaluating the entire case scenario, it has been observed that Enterprise Airways is primary aiming to expand their business beyond going the market of Australia only. In this kind of situation, Enterprise Airways needs to enhance their internal resources as well with the help of which the organization would like expand their wings in the international markets (Davenport 2013). Resources include, sufficient number of workforce, several numbers of flights, number of cabin crews and so on. Financial strength is one of the major issues due to which Enterprise Airways has to face innumerable difficulties in implementing numerous business strategies within the organization. AS IS is primary a sales agreement with the help of which the sellers make an agreement with the buyers regarding goods and services. While purchasing the products and services the buyers have to take their own risk. Service providers would not be able to provide any kind of warranty for this specific product (De Oliveira et al. 2012). In this kind of situation, the entire business process has faced a major threat from its competitors. In this kind of situation, the emergence of Bizagi Modeler software has rendered a security in the mind of customers. People belonging to different geographical boundaries can easily get the services (Gustafson 2012). However, this particular service process is highly effective with the help of which people belonging to different geographical markets can use this service easily. After evaluating the case study, it has been analyzed that Enterprise Airways is suffering from a major issue of customer management. The organization fails to provide large number of employees in the customer service department (Halford et al. 2012). Business process management is truly necessary in order to provide an effective service to the customers. However, after evaluating the entire study it has been observed that Amanda should implement training and development session within the organization with the help of which the business process associate of Enterprise Airways would be able to groom them up personally and professionally. Personal development is highly important to understand the psychological dilemmas of the organization (Heizer and Barry 2013). At the same time, it is also undeniable that Amada should recruit sufficient workforce within customer service department with the help of which the executives would be able to keep a balance between demands and supply. Proposed solution: Business process architecture is the form of common understanding with the help of which a specific business process associate tends to fulfill the needs and demands of the customers (McCormack and Johnson 2016). The primary goal of Business process architecture is to make a interdependent relation between business process and its concerned stakeholders. It has been observed from the case study due to budget constraints, Enterprise Airways failed to maintain a balance between the customers supply and demand. As a result, people from different geographical markets do not show their interest in using the products and services of Enterprise Airways. In order to resolve the issue it has been observed that Amanda has implemented some of the major initiatives that is named as to be. The role of travel agents has to be more responsible (Nguyen and Mutum 2012). The service users by sitting at their home can book the tickets. The travel agents are primarily responsible for providing tickets at proper time. If the entire business service is highly dependent on the travel agents the service users do not have to take major responsibilities in collecting necessary feedback from the customers. On the other hand, Barry Timeout has been considered as one of the most effective solution to draw the customers attention in current market (Shaw 2016). The arrival and departure of flight should be within time. As a result, customers do not have to wait for a long time in order to get the service process done. However, Amanda has decided to focus their service on time management as well. As a result, customers would like to shoe their interest automatically (Singh and Sushil 2013). On the other hand, the present CEO has focused to invest their budget on sales and marketing as well. Providing quality products and services can never be the best solution for a business organization. As a result, customers belonging to different geographical markets would like to show their interest for using the products and services of Enterprise Airways. In order to promote the products and services of Enterprise Airways, the business experts can use the tools of online advertisement, social media platform, websites, public forum as well as electronic media (Stolze, Semmler and Thomas 2012). In order to place the brand in international markets Enterp rise Airways has primarily decides to use social media platform to circulate the entire business concept in different geographical boundaries. Solution Consideration: Before implementing a particular business strategy for making an effective solution of identified issues within Enterprise Airways, the business experts have to focus some of the major considerations as well. Problem solving is not the only factors based on which a specific business organization can gain trust from customers (Talk 2016). Making an effective risk analysis is one of the most important factors with the help of which the business experts are able to overcome numerous organizational challenges. While implementing a particular business plan the business executives have to be prepared for innumerable risk factors. For an example, Enterprise Airways has implement business process management at their workplace. For an airline industry, business process management is highly important (Vom Brocke et al. 2012). In order to maintain the entire BPM process systematically, the employers have to recruit large number of employees within the service process to keep a constant balance. Enterprise Airways is not flexible enough to provide sufficient number of workforce in business process management (Talk 2016). Therefore, the business experts may have to face a major challenge while implementing this particular business strategy. However, in order to overcome this kind of situation, an effective alternative business strategy should also be implemented with the help of which the executives can overcome any kind of sudden crisis happening at the workplace. At the same time, political and economic factors are two most important barriers for providing any effective business solution. Due to the external political conflicts, lack of co-operation from the government large number of target customers fail to show their interest in using the products and services of Enterprise Airways. At the same time, if the products and services become cost effective for the average cost of customers the range of target market becomes low automatically. People tend to show their reluctance in using the products and services. However, headquartered in Australia Enterprise Airways does not have to major political conflicts (Nguyen and Mutum, 2012). At the same time, this particular organization is willing to spread their business in different geographical markets. The customer services executives have decided to use low cost strategy for enhance the rate of target group. Recommendation: After evaluating the entire case study on Enterprise Airways some of the major recommendations can be provided with the help of which this particular organization would be able to spread their brand in international market as well. The recommendations are as follows: Enhancing the internal resources is one of the most effective recommendations for Enterprise Airways. In order to expand the entire business process, Enterprise Airways needs to recruit more employees within the service process. As a result, customers do not have to wait for a long time in order to use the service. The number of cabin crew, flights, human resources, technological resources should be enhanced in order to introduce the brand in global market. Implementation time management is highly necessary for running the entire business process in the international market. While Enterprise Airways would be available in the global market, the target customers from different geographical boundaries would like to show their interest for using the products. Therefore, Enterprise Airways should be very much strict in time of flight departure and arrival. Enterprise Airways would be recommended to use low cost strategy in order to enhance the number of target market. The primary purpose of implementing low cost strategy is to draw the attention of both premium customers as well as low cost customers. At the same time, the marketing executives would be successful to invest sufficient amount of money for the purpose of sales and marketing for Enterprise Airways. Conclusion: The entire study has focused to deal with the importance of business process management in maintaining a balance of service providers and service users in the airline industry. It is undeniable that BPM process is the most effective way to collect a direct feedback from the customers. However, the entire study has provided an in-depth analysis on how Enterprise Airways with the help of numerous business strategy and policy would be able to expand their market globally. Some of the major recommendations have also been provided in this regard. Reference List: Akamavi, R.K., Mohamed, E., Pellmann, K. and Xu, Y., 2015. Key determinants of passenger loyalty in the low-cost airline business.Tourism management,46, pp.528-545. Brner, R., Moormann, J. and Wang, M., 2012. Staff training for business process improvement: The benefit of role-plays in the case of KreditSim.Journal of Workplace Learning,24(3), pp.200-225. Carroll, A. and Buchholtz, A., 2014.Business and society: Ethics, sustainability, and stakeholder management. Nelson Education. DaSilva, C.M. and Trkman, P., 2014. Business model: What it is and what it is not.Long range planning,47(6), pp.379-389. Davenport, T.H., 2013.Process innovation: reengineering work through information technology. Harvard Business Press. De Oliveira, M.P.V., McCormack, K. and Trkman, P., 2012. Business analytics in supply chainsThe contingent effect of business process maturity.Expert systems with applications,39(5), pp.5488-5498. Gustafson, P., 2012. Managing business travel: Developments and dilemmas in corporate travel management.Tourism management,33(2), pp.276-284. Halford, M.C.D., Goglia, M.J.J. and Stolzer, A.J. eds., 2012.Implementing Safety Management Systems in Aviation. Ashgate Publishing, Ltd.. Heizer, R. and Barry, R., 2013.Operation Management, Sustainability and Supply Chain management(Vol. 11). Pearson, UK. McCormack, K.P. and Johnson, W.C., 2016.Supply chain networks and business process orientation: advanced strategies and best practices. CRC Press. Nguyen, B. and Mutum, D.S., 2012. A review of customer relationship management: successes, advances, pitfalls and futures.Business Process Management Journal,18(3), pp.400-419. Shaw, S., 2016.Airline marketing and management. Routledge. Singh, A.K. and Sushil, 2013. Modeling enablers of TQM to improve airline performance.International Journal of Productivity and Performance Management,62(3), pp.250-275. Stolze, C., Semmler, G. and Thomas, O., 2012. Sustainability in business process management researcha literature review. Talk, O.M., 2016. Operations management. Vom Brocke, J., Seidel, S. and Recker, J. eds., 2012.Green business process management: towards the sustainable enterprise. Springer Science Business Media.

A Midnight Clear Vocab Final Flashcard

A Midnight Clear Vocab Final

Nuclear Testing on the island of Vieques essays

Nuclear Testing on the island of Vieques essays Vieques is an island off the shore of Puerto Rico. It is controlled by the United States. The population of Vieques is 9,300 people. The United States has used two-thirds of the island for war games and live ammunition target practice since 1941. Which has nearly destroyed the entire ecology of the area. A famous poet and political leader Jose de Diego once wrote over eighty years ago, Puerto Ricans do not know how to say no, the no of the oppressed has been the word, the genesis of liberation of peoples. We must learn to say no. But for the first time Puerto Ricans and many other United States Citizens have said no to the bombing of Vieques. Vieques is an island filled with people who are strong individuals, people who believe in the culture and their pride. An example of this is September 23, 2000, where the people of Vieques came together to fight for their country. They came together marched as one to demand that the United States Navy leave Vieques and perform their live fire training of naval and marine forces. In April of 1999, a man named David Sanes Rodriguez was killed and the bomb injured four others. Because of this incident hundreds of the natives came together to protest the testing site of Vieques. This protest went on for one year; they were determined and wou ld not stop until the people of Vieques got what they wanted. The Navy told them that they would only fire inert munitions to the range ninety days per year and they would also hold a referendum in January 2002 on whether the testing could continue or if it would have to stop and leave by May 2003. In November 2000, governor Sila Maria Calderon of Puerto Rico was working towards the stopping of the United States Navy exercises on Vieques to remove the Navy from the area. United States President George W. Bush announced on June 2001, that the United States Navy would have to end military exercises on Vieques by May 2003....... But tha...

Leadership and Change Management Essay Example | Topics and Well Written Essays - 2250 words

Leadership and Change Management - Essay Example To overcome resistance to change, it is shown that Tesco’s management must ensure effective communication and education of employees on the proposed change. The final section focuses on the democratic leadership style as the most appropriate for change management at Tesco. It is thus considered that democratic leadership will see Tesco through a successful change process. The international presence of Tesco is still inadequate. To expand, Tesco will need heavy investment, which might increase the company’s debt. Additionally, some of the countries that Tesco has expanded into may not be highly profitable. For instance, although Tesco expanded into Korea, the consumer spending of this country is low, hence this poses a high risk for Tesco. Opening stores in high risk areas jeopardises the financial health of the company (Tesco 2015). Before expanding, Tesco must evaluate its resources and the risk level of the host country. The industry in which Tesco operates is highly competitive, and this does not guarantee Tesco sustained profitability. The major competitors of Tesco include ASDA Group Ltd, Safeway Inc., ALDI Group, Somerfield, Sainsbury plc and Morrison among others (Appendix 1). These existing competitors challenge Tesco in different areas, including pricing, among others. Tesco must differentiate itself and adopt an effective business model in order to overcome competition. The Sainsbury reduced its prices by 6% while Safeway is focused on lowering its prices as a strategy to continue is recovery process. Similarly, Asda is committed to retaining price leadership in the industry. Tesco is also focused on price leadership, therefore, this implies that the industry experiences price war, and this might influence the profitability of the industry in an adverse manner (Data Monitor 2004). Tesco must adopt an effective pricing strategy to address the price war it is